Home | Products Info/ Sizing | Contact | Policies & FAQ's | Customer Reviews

Home
Adults
Boys
Girls
Birth Blankets
Coming Home Sets and Gifts
Blankets, Bibs and other
Sibling & Multiples
Sports and Hunting
Spirit
Holiday
Characters
Sayings
New Items
Sale Items


Home
Products Info/ Sizing
Web Site Links
Gift Certificates
Gift Registry
Order Tracking
Affiliate Program
Articles
Event Calendar


View Your Cart


Thread Colors TOP
Thread Colors 

(offered but not limited too)
navy, blue (royal), bright blue, baby blue
hunter green, green (kelley), lime/apple green, sage, mint
turquoise
yellow (bright), pale yellow
orange, apricot, pale apricot
dark red, red
hot pink, raspberry, bubble gum pink, light pink
plum, purple, lavendar
black, gray, silver
white, ivory
gold, tan
chocolate, brown, beige
 
**Items will be made based on the colors selected on the invoice.  Please do not put as pictured. Any questions as to what colors are shown, please email and ask prior to ordering.
 
**If you are looking for a color that is not shown or if you would like to see examples of certain colors, please don't hesitate to contact me, Thank you. **
 
**Please note, if you CHOOSE colors that are not on my color list, I will match to the best of my ability. **

Monogram types TOP

Monograms

What is the average turn around time? TOP

Current Production time is 2 weeks PLUS shipping time.

Unless otherwise specified, all items are shipped USPS First Class Mail, which typically takes 3-5 days. Please specify if you would like your purchase shipped to a different address.

Please note that this is ONLY the shipping time. Please refer to the shop announcements for current production times.

If for any reason, your item(s) is returned undeliverable, it is the purchasers' responsiblity to pay for the second shipping to the correct address

Policy on Refund and Exchanges? TOP

Refunds and Exchanges

I do not offer refunds or exchanges, due to the custom nature of our shop. If you have a problem with an order, please convo us & I will see how we can remedy the situation. I want everyone to be 100% thrilled with their order.

**I DO NOT offer any refunds for items being too small/ wrong size or for misprints/spellings on invoice**

*If there is a problem with your order, please contact me either through convo or email me at christinaking [!at] live.com ; If the item(s) are damaged or a problem occurs they will be asked to be returned either in their original packaging or at the buyers cost. *
 
If a refund is needed to be made, it will be for the purchase price only; shipping costs are not refunded. And if there are any additional costs that arose during the production, a fraction of those costs will be deducation from the refund.  Additional costs are but not limited to: specific design purchase, specific apparel purchases, specific fabric or supply purchases; anything that might of been purchases specifically for you.
 
If for any reason an exchange is needed, buyer will be responsible for all shipping costs - shipping the incorrect item back to me, and cost of shipping of the new item.  No replacement item will be shipped out until the other item is returned.

What type of Apparel do you use? TOP

I use a variety of different professional brands in the completion of your items.  I have found over the course of many years the correct products to use to hold up best to the embroidery and wears from the ruffiest and toughest of Monkeys. 

About the styles offered TOP

Sizes are:
Onesies listed:

0-3m (nb) short sleeve or long sleeve

3-6m (6m) short sleeve or long sleeve

6-12m (12m) short sleeve or long sleeve

12-18m (18m) short sleeve or long sleeve


Tees listed:

2t short sleeve or long sleeve

3t short sleeve or long sleeve

4t short sleeve or long sleeve

5t short sleeve or long sleeve

youth sizes are available as tees in both short and long sleeve

 

*if it is offered as a gown - gowns only come 0-3m (nb) long sleeve.

 

All baby items are finished with a mesh like material to cover the stitch backing, comfort backing.

Additional Policies and FAQ's TOP

Additional Policies and FAQs

Current Production time is 1 - 2 weeks PLUS shipping time.

Once an order has been mailed, I am no longer responsible for the pieces. All orders are shipped with tracking for the buyers ease and ability to research and process claims with the postal service if needed. 

** Size chart can be found here: http://www.threemonkeysunique.com/catalog.htm

*Please make sure that you check the size chart, and order the sizes accoridingly. There are NO refunds for shirts being to small or wrong size ordered.

*If you want/wanted your item(s) to be long sleeve, please make sure that you added the long sleeve option.

*No order will be completed or started until all information and payment is recieved.

**Currently, we are not accepting wholesale orders.

**Care Instructions: Please do not remove excess stitch backing from back of onesie or t-shirt; doing so may result in holes around the embroidery, unraveling and/or damage to the embroidery work and/or garmet. Backing will wear-away and soften in wash; it should not cause any irration. Please wash cold water and lay flat to dry. Thank you**

Policy on Payment: TOP

All payments are due at time of purchase. I accept Paypal and Etsy direct checkout. Please keep in mind you DO NOT have to have a Paypal account to buy from me - Paypal allows you to purchase using any major credit card!

ALL ORDERS will NOT be started until COMPLETE payment is recieved.

How do you ship? TOP

I ship USPS FIRST CLASS MAIL, unless previously arranged for a different method.
 
Tracking information is provided for all orders.
If order is paid through Paypal, the tracking number will be attached to the Paypal reciept.

REFERENCES ? TOP

I do have feedback from Etsy.  Please visit my Etsy Shop to see my current feedback from customers.  www.etsy.com/shop/threemonkeysunique

Where do you ship? TOP
Currently I am shipping in the US and Canada.  If you are outside either of these regions and wish to purchase items, please contact me for a shipping quote.

Shipping Issues TOP

Current Production time is 1 - 2 weeks PLUS shipping time.  Most packages are shipped USPS first class mail which can take up to 5 to 7 business days.

Once an order has been mailed, I am no longer responsible for the pieces. All orders are shipped with tracking for the buyers ease and ability to research and process claims with the postal service if needed. 

All packages include a tracking number once shipped.

Insurance is purchased with each shipping label I print.  If your item is not recieved by was in transit by the USPS, you will need to file a claim with the USPS for resolution.

I am not seeing what I would like, Do you do CUSTOM orders? TOP

Absolutely!!  Please contact me prior to ordering, so that together we can design the perfect outfit!

How should I care for the embroidery? TOP

**Care Instructions: Please do not remove excess stitch backing from back of onesie or t-shirt; doing so may result in holes around the embroidery, unraveling and/or damage to the embroidery work and/or garmet. Backing will wear-away and soften in wash; it should not cause any irration.

 

Please wash cold water and lay flat to dry. Thank you**

Have a issue... TOP

No problem.  We can work together to see how to fix it.

PLEASE email all concerns and questions, no phone calls please. 
 
NO phone calls will be taken regarding order issues.  Please address all issues in writing under the contact tab or directly to my email. Thank you.

Embroidery prices on existing items: TOP

Do you have something that you want to send or bring to me to have embroidered?
No problem.

Pricing:
extra small & small - $8
medium - $10
large - $12 - $15
 
Appliques are priced per design, please contact me first to get a quote.
 
extra small is similar to a cuff size; (less than 1 to 1 inch)
small is a similar to pocket monogram; (1 inch - 2 inches)
medium is similar to a center childs shirt or onesie; (2-3 inches)
large is similar to an adult shirt or bag (3-4 inches or bigger)
 
Pricing will be quoted prior to embroidery being completed.   Feel free to contact me with any questions.

©2017 Three Monkey's Unique. Powered by pappashop.com Web Design by This Chick